FAQ

Lift Logic uses its experience and expertise to help many clients resolve issues with their building lifts for substantially lower costs than they could have done otherwise. We find that most issues could have been resolved much earlier and at lower cost if the maintenance had been actively managed.

We offer independent inspection and monitoring of operational performance to ensure regular maintenance is carried out and unexpected breakdowns are minimised. We do not receive incentives, gratuities or hidden fees from lift companies. We value our reputation of providing straight forward, unambiguous independent opinion.

To increase contract margin, lift companies look for any opportunity to charge for services they consider are not covered under contract inclusions. We, along with many customers, frequently wonder just what is covered under the maintenance contract. Lift Logic contract management regularly challenges lift companies on the veracity of these charges often resulting in credits or reduced charges. Generally, the more confusing the information, the more questionable the repair charges.

In general terms, lift control systems require an electrical upgrade after 20 to 25 years. The extent of the upgrade can vary considerably in cost and downtime. Sometimes the modernisation can be postponed for several years. We look at the options and provide opinion. Our focus is not on selling products but extending reliable operational life and cost control. Buy what you need, not what the Lift Companies want to sell you.

Lift maintenance agreements can vary significantly in price and inclusions between companies. What is offered is ambiguous and confusing. In our experience, if an agreement is too cheap then less maintenance will be carried out. Inadequate maintenance results in the equipment degradation and a large repair bill at the end of the contract term. Our technical knowledge and understanding of the lift industry allows us to obtain better outcomes for our customers on a value for money basis.

The best time to get maintenance right is at the beginning. New lifts are like new cars. They will work well at the start, but if you don’t change the oil and lubricate them correctly they will start to perform poorly and parts will break after only a few years requiring early replacement. In our experience, if an agreement is too cheap then less than the necessary maintenance will be completed. You can get away with this for the first few years, but eventually there will be a large repair bill and frustrated residents. Therefore, it makes sense to find a maintenance agreement that reduces unnecessary repairs and modernisation cost. The fastest way to increase the cost of providing a buildings lift service is to modernise or perform major repairs earlier than necessary. Our technical knowledge and understanding of the lift industry allows us to obtain better outcomes for our customers.

Queensland Fire and Emergency Services (QFES)

  • Building owner and occupier information
  • New smoke alarm legislation

Workplace Health and Safety Queensland

  • Code of Practice Managing risks of plant in the workplace
  • Chapter 5 Plant & Structure
  • Plant Registration

Lift SIM Cards

For more information on how we can assist with your lift and escalator management throughout Queensland, contact us today.